OUR SHIPPING POLICY

How It Works

Chunri tries its best to deliver your products to you as soon as possible. On average, it takes about 3-5 business days, for a ready product to be delivered, however, for added services such as customizations and alterations, it may take longer. Shipping is free for the purchase of INR 4000 and above. Given the current situation created by the spread of the COVID 19 pandemic, Cash on Delivery (COD) services have been suspended. The payment is made available by alternative options provided on our website.

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RETURNS AND REFUNDS

How It Works

In case of return or exchange of products, kindly adhere to the following guidelines:

  1. Return/Exchange initiation is mandatory to be made within 10 days, post-arrival of delivery.

  2. Shipping charges (if any) are non-refundable and customers are required to bear the cost of shipping for the return/exchange of goods.

  3. Once the order is placed, cancellations are not available.

  4. Return/Exchange is to be made in the original packaging along with the label and tag attached.

  5. Sale products cannot be returned/exchanged.

  6. Defected or damaged products will not qualify for return/exchange.